PAYMENT OPTIONS:
You can pay your Coryell City Water Supply District bill in a number of ways: Online, By Mail, Reoccurring Credit/Debit Card online, Bank Draft Payments online, In Person at our Office or our Office Drop Box after hours. AT THIS TIME, WE CAN NOT PROCESS CARD PAYMENTS IN OUR OFFICE. Payments received after 4:30pm will be credited the next business day.
Please Note: All credit/debit card payments will have a 2.95% processing fee. The absolute minimum amount of time to allow for your water payment to reach us in a timely fashion is 24 hours- regardless of what your banking institution states.
Please read our Policies & Procedures at the bottom of this page.
Online Payments:
Click to be transferred to our Secure Online Payment System
By Phone: Not at this time
By Mail:
Make checks payable to Coryell City Water Supply District OR CCWSD. Do not send cash in the mail. Please include your name and account number with your payment. Mail payment to:
Coryell City Water Supply District
9440 FM 929
Gatesville, Texas 76528
In Person:
You can bring your payment to our office during our office hours. We are located at 9440 FM 929 in the Coryell City community.
Office Drop Box:
A convenient 24 hour customer drop box is located at our office, 9440 FM 929 in the Coryell City community. Please include your name and account number with your payment.
Reoccurring Credit/Debit Card Payments:
You can set up your account for reoccurring credit/debit card payments through our online payment system. Payments will be automatically withdrawn from your credit/debit card account each month. Click to be transferred to our Secure Online Payment System
Reoccurring Bank Draft Payments:
To set up your account for reoccurring bank draft payments, contact our office at (254) 865-6089. Payments will be automatically withdrawn from your bank account each month. With no fee Click for a printable PDF of our Recurring Bank Draft Payment Authorization Form.
*The ACH Debit allows our customers to eliminate the time and expense of traveling to the office to make a payment and the hassles associated with paper bills. No more searching for stamps or wondering if your water payment arrived or not if the bill was rejected due to internet problems or mail issues.
***POLICIES & PROCEDURES***
ALL credit/debit card payments made thru this website require a MINIMUM OF 24 HOURS to reach the payment processing center and to be applied to your water account.
PLEASE NOTE – your banking institution account may reflect that your on-line payment has been made at the time you performed the transaction. However, the water bill payment must reach the clearing house first and then it is posted to your water account. The absolute minimum amount of time to allow for your water payment to reach us in a timely fashion is 24 HOURS – REGARDLESS OF WHAT YOUR BANKING INSTITUTION STATES. Regrettably, this timeline is beyond our control.
Subject: Important Update - Transition to New Billing System
We hope this letter finds you well. At the Coryell City Water Supply District, Texas, we are always striving to improve our services and offer you the most efficient and user-friendly experience. With this commitment in mind, we are excited to announce that we will be transitioning to a new billing software system in June 2024.
What This Means for You
While we are committed to making this transition as smooth as possible, it will require your action to continue enjoying uninterrupted services. Specifically, if you are currently enrolled in our Credit Card Auto Pay system, we need you to re-enroll as soon as you get this to our new system in place at Coryellcitywater.com under Pay Bill. Here’s what you need to know:
- Current Auto Pay Enrollment: Your current Auto Pay enrollment will become inactive as of May 31 2024.
- Re-enrollment Required: For bills due in June 2024 and onwards, you will need to enroll in Auto Pay in our new system.
- Simple and Secure Process: We will provide detailed instructions on how to re-enroll, ensuring a straightforward and secure process.
- Information Required: To register for Auto Pay in our new payments system, you will simply need your property address and email in addition to your payment method information.
Stay Informed
We will keep you updated on our transition, in the meantime, please make sure your contact information is up to date so you can receive all important notifications.
Our Commitment to You
We understand that changes like these can be inconvenient, and we are here to help. Our customer service team is ready to assist you with any questions or concerns you may have about this transition.
Thank you for your understanding and cooperation as we work to enhance our billing services. We value your trust and are excited to bring you a better, more efficient billing experience.
It is the responsibility of the customer to read and understand the policies and procedures. WITHOUT EXCEPTION – ALL ON-LINE PAYMENTS made through this website require 24 HOURS to be applied to the water account. Failure to follow the above policies and procedures may result in late fees and penalties. Payments received after 4:30pm will be credited the next business day. Unfortunately, failure to follow this procedure will result in late fees and penalties.